Feedback
27 March, 2013 16:22:
Thanks you for your advice I was totally confused about what to by so called and spoke to one of your technical guys I got an excellent service, my new telescope has arrived and is better than I was expecting I will be using you again many thanks. Mr H
20 March, 2013 16:15:
My new binoculars (Helios Ultrasport 8x42) arrived today even though I only ordered them 2 days ago, the courier arrived well within the stated time which I thought was very impressive,well done. The new binoculars seem great but have only been used for window birding as yet.I am hoping for a field trip with them in the next few days
Many thanks. Regards Mr S
9 March, 2013 16:13:
Hi, Just a few words to say thank you for my order, Item arrived very quickly and is already installed on my telescope. Thanks Again, Kind Regards Ms B
26 February, 2013 16:13:
Recently bought an acuter spotter scope.......just wanted to say, excellent service. Good website, Easy ordering, good tracking, prompt delivery, well packaged.......excellent ! Mr N
23 February, 2013 16:12:
I wish to let you know the items arrived safely and I offer my thanks, I may wish to make further purchases in the future and will be in touch when the time comes..thanks again Mr J
12 February, 2013 16:11:
Thank you for the prompt despatch of my recent purchase of the skywatcher telescope, it arrived safely and may I say it exceeds expectations and looks to be quite a piece of equipment. Mr B
30 January, 2013 16:09:
Just to let you know that I have received the Skymax 150 ordered 2 days ago. Thank you very much for dispatching this order so quickly. Thanks again for your excellent service. Regards, Mr P
25 January, 2013 16:08:
Many thanks for my order which arrived safe and sound today. Excellent service and great information from DPD Mr C
20 January, 2013 16:07:
Hi Thanks for the prompt delivery of my order. Top quality binoculars. Highly recommended company. Mr L
18 January, 2013 16:05:
Hi, Thanks for the prompt delivery of my order. Top quality binoculars. Regards Mr T
18 January, 2013 16:03:
Hi, I ordered the Dobsoniam Skywatcher 150mm on Monday reference 53***** and the item arrived midday on Wednesday. Apreciated the quick service. Best regards Mr D
17 January, 2013 13:49:
Just a quick email to say thank you very much for the great customer service I received when purchasing a telescope with your company. We received the delivery when expected and are very pleased with it. I would definitely do business with you again. Thanks again Miss K
8 January, 2013 13:41:
Dear All, Having recently purchased a Newtonian Reflector telescope I find I just had to write to you
to tell you what a great deal you offered me. The telescope was easy to assemble and although
due to the weather I have only used it a few times I found it excellent to handle and have had some great
results. Thanks for a prompt delivery and be assured I will use your company again. Regards Mr D (Hereford)
7 January, 2013 13:40:
Hello, Items received very fast. Thank you for your excellent service. Kind regards
Mr B
4 January, 2013 11:10:
Hi Guys, Happy new year to you all. Just wanted to thank you for your excellent
service. I ordered my binoculars (Barr & Stroud 10x56) on 29th Dec and they arrived yesterday 3rd Jan so I am more than pleased with the courier service as I wasn't expecting delivery so fast! The binoculars are living up to my expectations and I shall be out walking over the hills this weekend to give them a thorough good test! Thank you again for your excellent service and no doubt I shall be dealing with you again in the future. Kind Regards. Mr N
10 December, 2012 11:08:
Dear Sir, I would like to inform you that Order No 5........ was delivered this morning. I would also like to offer a special thank you to your man David who was so helpful and efficient when I spoke to him yesterday afternoon. He did a great job. Yours sincerely. Mr K
4 December, 2012 11:07:
Hello, Thank you, the scope arrived at 0715 even before I had chance to get to the email, thank you so much it's brilliant, and thank you again for such wonderful service fast efficient. Really impressed. I will certainly becoming back to you for my telescope supplies accessories. Wishing you all a Happy Christmas. Kindest Regards Mrs B
4 December, 2012 11:03:
Good morning I have received my order very quickly superb service. thank you very much! delighted :-) Miss J
20 November, 2012 11:00:
Hi, The Barlow lens has arrived today via Royal Mail. Many thanks for your excellent customer service. Regards Mr G
16 November, 2012 10:58:
Hi just received the AlignMate Classic. Excellent service. Many thanks indeed. Mr B
30 October, 2012 10:55:
Hi to all at Scopes 'n' Skies, Item 1 x Sky Watcher .... Order ref 7......... received with thanks. Awesome component part for my first step up from Binoculars! The dream is fast becoming real. Best wishes, Mr D, Liverpool.
17 October, 2012 10:54:
Hi, My order arrived 10 minutes after I spoke to you on the phone this morning, packaged very well and excellent service.
Will use you again in the future.
Best regards Mr G
1 October, 2012 12:50:
Dear All at Scope'n Skies,
Just to say thank you for the item received today from the Astroboot list. The Astro Engineering PH047 afocal camera support for digiscoping is a truly simple, yet effective solution for attaching a compact digital camera to telescope eyepiece. I have other adaptors for this purpose as I also use binoculars and microscopes, but wanted an adaptor I could use effectively with virtually any small digital camera. I also wanted this as a demonstration piece for our club members using cameras with microscopes and telescopes (not all at the same time!) And guess, what? It works a treat! As most microscope eyepieces are generally smaller that the standard 1.25" telescope eyepiece, I have used a plastic 35mm film container with the bottom cut out. The smaller microscope eyepieces are thus able to fit into this and the plastic container then simply fits snugly into the ring adaptor. Brilliant!
Mike G
20 September, 2012 12:50:
Last week I ordered a sky walker telescope for my son but had sent an email requesting a guide book as the free extra gift and I just wanted to say a big Thank You for sorting this out.
He was a happy boy,
I appreciate your help!
Many thanks
Lucy
15 September, 2012 12:48:
I rang and spoke to a very pleasant young man who put his finger on my problem within seconds. It needed a kick-start from a car battery charger - obviously it�s a fairly common occurrence with infrequent observers like myself!!
I'm back to a fully charged power tank and looking forward to the autumn night sky heavens.
Please pass on my sincere thank you (I didn't get his name unfortunately) to your technical staff for their obvious expertise and excellent customer manners.
Best regards...........Peter
12 September, 2012 12:10:
I am writing to you regarding the order which was for a Barr & Stroud 12x50 roof prism binoculars.
i ordered my binoculars on Saturday 18th august by telephone. They arrived at my wife's place of work the following Tuesday, which also happened to be my birthday. The binoculars were a birthday present.
I would just like to say how thrilled i am with my binoculars and how impressed i was by the speed in which they arrived. i have received excellent service from The Astronomy and Nature Centre and thought it best to put this in writing. i would have no hesitation in ordering from you in the future.
Thank you,
M, Orridge
11 September, 2012 12:24:
Hi,
I bought a 2nd hand TAL 150p off you last week, and I would like to take the opportunity to thank you. Even though you did warn that there were some paint chip marks they are hardly noticable, and after setting up the scope was over the moon with it's performance. The main problem is that a few of us have clubbed together to buy it as a gift for a friend's birthday so I have to let it go soon!
Again, many thanks for the great value skope and the very speedy delivery.
Kind regards,
Steve
8 September, 2012 11:52:
Hello there
Following the order I placed with you yesterday I would like to let you know that it arrived this morning.
Thank you for such a wonderful service - my Grandson was delighted and will be able to take them with him when he moves into College this weekend.
Thank you for your help
Rita
6 September, 2012 22:51:
Many thanks the part has arrived and although I haven't taken it out yet, the primary lense is positioned differently to the original one and I can see my own eye in the eyepiece this time. It looks like it will work!
I also gave the driver the original to be returned.
Many thanks for your prompt response with this.
Kind regards
Pauline
6 September, 2012 21:30:
Thanks for the speedy delivery of the tripod I purchased.
Delivery was exactly as promised up north here in Caithness.
Great product, great service!
Many Thanks, Gordon
6 September, 2012 14:46:
Hello, I am just writing to say that I have used Scopes n' Skies many times over a number of years now. Whether it is purchasing new items or picking up a bargain on astro boot, your service is always excellent. The variety of products on offer mean that this is my most frequently visited site for my telescope needs, and most times, if not always, you have exactly what I need, at very competitive prices. Thank you for your wonderful service. (p.s. - The addition of your youtube help videos are a great feature, and have helped when assesing what products to buy on a number of occasions.) Thanks, John
4 September, 2012 13:49:
Hi John,
I honestly don't know how i can ever thank you for this, your help is very much appreciated!
I know it couldn't have been an easy job.
I honestly don't know what to say, but you have made 2 people very happy!
We have been amazed and really pleased at how much help we have received from yourselves since buying the telescope.
Claire
29 August, 2012 10:54:
Cassy, Many thanks for the prompt reply, I look forward to receiving the missing part. You provide an excellent service, I look forward to continuing my astronomical purchases from Scopes N Skies. Best regards, Malcolm
28 August, 2012 22:49:
I just wanted to let you know that I received the item in good condition and that I am very happy with it.
I look forward to visiting your site again in the near future.
Thank you, Vincenzo.
24 August, 2012 20:37:
The ordered items were delivered on time today. Thank you. The tripod is just the job-a good, sturdy model which will be very useful for holding my smaller �scopes and binoculars. Keep up the good customer service! Jane
24 August, 2012 13:40:
Dear Tina Thank you very much for all your help, and we wish you the best of luck for the future. It has been a pleasure dealing with you.
Many thanks,
Claire
20 August, 2012 20:45:
Order received 22 Aug at time quoted. Everything works O.K. Many thanks for your good service. Will do business again with you in near future. Cecil
15 August, 2012 09:41:
This information and video is appreciated The tutorial was well explained and easy to understand
I am very grateful for your quick response as I need to take a while looking into this before I buy in October of this year
Once again many thanks
Graham
Ps I will bookmark you site and recommend to others
14 August, 2012 19:29:
Thank you!
All received!
Will definately use you again.
Mike
10 August, 2012 15:46:
Just to say thank you for the swift delivery of my order - it arrved on Wednesday before I got chance to tell the recipiant to look out of it. Great service.
Anne
8 August, 2012 17:56:
Hi Tina & James
Finally decided upon Praktica Eiger 8x32 WPR2.
Ordered yesterday afternoon arrived this morning!!
Thanks for your excellent service, advice and recommendations. All spot on.
Also delivery excellent - arrived within nominated time window.
Will certainly recommend you to friends.
Many thanks again
David
3 August, 2012 15:17:
Thank you for a great service. Binoculars arrived this morning, look great and fantastic value. Be in touch again should we need more which am sure we will.
Thanks again
Kelvin
31 July, 2012 17:12:
Great - safely received. Impressive service. Ian
27 July, 2012 02:21:
Just a quick line to say thanks for my recent order. Great service & excellent product, as usual.
Martin
24 July, 2012 07:52:
Hi Tina,
Thanks for organising delivery of my telescope and extras to go with it. All arrived on time. Good communication and updates on delivery. Well done.
Euan
23 July, 2012 15:53:
I am just emailing to thank John again for fixing our eyepiece, it is a million times better now than it was when i sent it down. As i said previously, Walter was convinced that he had removed all the coatings from the eyepiece and had destroyed it, so it was a huge relief to find out he hadn't done as much damage as we first thought.
We had it out looking at the stars and planets on Fri night/Sat morning, and managed to see Andromeda Galaxy, Double Cluster, Venus and Jupiter, and in fact, were able to see 3 of Jupiter's moons clearly and the bands on the planet, which were visible even when the sky surrounding it was light. It was an amazing night, and has been only the second night we've had really good viewing (the last good viewing night we had was when the eyepiece was with yourselves and we were using the binoculars only, and managed to see Saturn with them!), and that's us not been outside yet. We live in a top floor flat and can get good viewing from some of our windows.
I also noticed the other night that i was seeing some 'aura' from streetlights with my binoculars as well, so i'm glad that John had said that it was quite common with streetlights (or i'd probably have been on the phone asking if you could fix them also).
But enough of my blabbering on here (spot the newbie rattling on lol), and once again many thanks for cleaning the eyepiece up and giving us some advice as well on the streetlights 'aura', it is very much appreciated. And when we are a bit more experienced with astronomy and are ready to upgrade (which we will definitely be doing in the future as we are both really interested in it), we will definitely be buying again from yourselves, and of course any other items that we need in the meantime for our current equipment.
Claire
20 July, 2012 15:54:
Thanks for the prompt reply and the team for a fast service.I will no doubt use yourselves in the future..
Chris
20 July, 2012 12:40:
Hi all.
I saw an excellent demonstration on digiscoping on YouTube made by your company showing a universal camera adaptor in use. On Tuesday afternoon I ordered one as the price was right for me, it was delivered today (Friday) at 11:00AM thats what you call service and satisfaction.
Allan
12 July, 2012 22:34:
I have found your company not only with the lowest prices but also most efficient and friendly.
Thank you. Ron
10 July, 2012 18:16:
Dear sirs
What unbelievable service I have received from Scopes n Skies, the speed you dealt with my order was nothing short of a miracle in this day and age 10 out of 10 well done keep up the good work
Kind Regards
Alan
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